Privacy Policy
Last updated: September 15, 2025
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
Information You Provide
- Contact information when you reach out to us
- Newsletter subscription information
- Comments and feedback you submit
- Account information if you create an account
Information Automatically Collected
- Browser and device information
- IP address and general location data
- Pages visited and time spent on our site
- Referral sources and search terms
How We Use Your Information
- To provide and improve our travel guides and services
- To respond to your inquiries and provide customer support
- To send newsletters and updates (only if you subscribe)
- To analyze website usage and improve user experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in these limited circumstances:
- With service providers who help us operate our website (hosting, analytics, email services)
- When required by law or to respond to legal requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer or merger
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience. Our use of cookies includes:
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., security features, accessibility)
- Analytics Cookies: Help us understand how visitors interact with our website through Google Analytics (only with your consent)
- Preference Cookies: Remember your settings and choices for a better experience
Cookie Consent
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept: Enable all cookies including analytics for the best experience
- Decline: Only essential cookies will be used, analytics will be disabled
Your choice is stored locally in your browser and can be changed at any time by clearing your browser's local storage and revisiting our site.
Google Analytics
If you accept analytics cookies, we use Google Analytics to collect anonymized data about site usage. This helps us improve our content and user experience. Google Analytics does not collect personally identifiable information. You can learn more about Google's privacy practices at Google Privacy Policy.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect website functionality. For more information on managing cookies, visit allaboutcookies.org.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your personal data
- Opt-out of marketing communications
- Object to processing of your personal data
- Request data portability
- Withdraw consent for analytics cookies at any time
- Request information about what data we collect and how it's used
To exercise these rights, please contact us at info@croatian-guide.com.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@croatian-guide.com or through our contact form.